Client & Customer Support
Chat Support • Client Onboarding • Customer Inquiries
Customer Follow-up • Appointment Reminders
- Contacting client via email, phone, instant message
- Receiving inbound messages for assistance
- Preparing and organizing onboarding paperwork
- Following up with customers and clients
- Adjusting and making improvements based on customer and client feedback
- Contacting customers with appointment reminders and assisting with appointment rescheduling