Client & Customer Support

Chat Support • Client Onboarding • Customer Inquiries

Customer Follow-up • Appointment Reminders

  • Contacting client via email, phone, instant message
  • Receiving inbound messages for assistance
  • Preparing and organizing onboarding paperwork
  • Following up with customers and clients
  • Adjusting and making improvements based on customer and client feedback
  • Contacting customers with appointment reminders and assisting with appointment rescheduling